Thursday, April 01, 2010
No Good Neighbors, No Good Hands and No Geckos
The ceiling fell and the insurance company says we are covered, which is good news. The bad news is that it fell on Tuesday and we can't get an adjuster here for 2.5 weeks. The bad weather left lots of basements flooded and the adjusters are busy. And, to make matters worse, we were told not to touch the ceiling until the adjuster shows up.
But, the tiles are barely hanging on and even as I type, I wonder if another one will be falling soon. I am ready to run at the first sound of a tiling coming loose.
My husband spent an hour on the phone with different people in the claims' department. We've paid premiums for over 30 years, never once being late. I'm sure if we were late, they would not accept an excuse, yet we are supposed to accept theirs. They finally agreed to let us figure out a way to make the room safe until the adjuster arrives.
We need to try another insurance company.