The duchess sits on her throne in the safety of her own room. There are peasants she is supposed to care for, but doing so will interfere with tea time and she will have none of that.
A message was sent to the duchess with a big URGENT across the front. One of her subjects was in trouble and needed immediate help. The duchess responded--three weeks later. She did her job. She forwarded the e-mail to someone else and absolved herself of all responsibiltiy.
The king should be going after the duchess. She needs to be called down for her lack of involvement. She has been acting this way for so long, no one even cares or notices. cares. No one really cares about her subjects anyway so this post is just a moot point.