Daughter's computer died and she called us up all upset, looking for her brother, the computer engineer, to order her a new one. We said, don't worry. He'll order and we'll pay. (For my kids, I always pay, even though they both earn very good livings.) Son checked out Dell's website and found a laptop for her.
Being frugal, I remembered Dell offers a 10% discount to teachers. When I couldn't access the code online, I called and got a very nice young man to help. I placed the order, my only problem being the computer would not be delivered until Jan 10.
An hour after I placed the order husband got an e-mail from Micro Center offering the same computer for the same amount of money I was paying to Dell. I called and made sure it was in stock. I then called Dell and asked them to do something about the price. After all, buying it directly from them should be cheaper than buying it through a middle man. They said tough. If you don't like the price, cancel. I cancelled.
Daughter is now sitting with her brand new computer, happy to have immediate gratification.
(Today Dell is offering the computer at Micro Center's price. We could have saved $44 if we bought it today. But, then she wouldn't have it so I'm not complaining.)